To our wonderful clients,
I want to thank each of you for your support of International Orange. As you might imagine, our industry has been one of the worst hit by the pandemic. Although we have re-opened in Marin and brought back our employees, we recognize that it will be a while before our business returns to pre-pandemic levels of success.
The forced six-month closure combined with unsuccessful negotiations with our San Francisco landlord, led us to the painful decision to close the San Francisco location and file Chapter 11. We have filed under the new "small business" provisions of Chapter 11 and expect to complete the process within about 60 days.
If you have supported our business by purchasing a gift certificate, you should know that we are taking steps to ensure that Chapter 11 does not have a significant impact on you. We have successfully obtained an allowance authorizing holders to redeem outstanding gift certificates - which can be used for services at our remaining Marin location. Some of you will receive notices about the Chapter 11 case in the next few weeks, but we do not expect the outcome for holders of gift certificates to significantly change.