For the one who loves to be well > Purchase a Gift Certificate

Exclusive offers on top-rated treatments and best-selling products > Specials

TERMS AND CONDITIONS

BRAND EXCLUSIONS:

Due to requests from brands all in-spa and online promotional discounts, sales and coupon codes cannot be used on the following: In Fiore, goop, Josh Rosebrook, Vintner's Daughter and Cashmere Foundation Candle.

ONLINE PURCHASES:

Online purchases must be paid via credit card, online, during time of purchase. No gift certificates or funds on file can be used to complete online purchases.

CODE AND VIP DISCOUNTS:

Code discounts can be used online only towards full priced services, gift certificates and retail purchases unless otherwise specified in the offer; gift certificates can be redeemed at IO Spa in San Francisco and Marin, during business hours, 7 days a week; cannot be combined with other offers or spa specials including specially priced packages; excludes In Fiore, goop, Josh Rosebrook, Vintner's Daughter and Cashmere Foundation Candle. Also excludes already-discounted spa packages, acupuncture, and series packages. Balance due must be paid via credit card, online only, no gift certificates or funds on file can be used in conjunction with these discounted offers. Online orders for gift certificates and retail product may not be used or picked up in spa on the day of purchase. Spa specials, gift certificates and online orders are processed by hand, Monday - Friday. Orders placed Sunday - Thursday will be processed the following day. Orders placed Friday and Saturday will be processed the following Monday. Gratuities are not eligible for discount codes. When a discount code is used for a service, the gratuity is calculated on the full price of the service.

VIP Specials are for the specific service defined in the offer. For select services, and based on time and technician availability, upgrades and changes may be made at time of booking for additional cost.

GIFT CERTIFICATES:

Available for use at IO Spa in San Francisco and Marin; non-refundable; cannot be used to purchase goods or services online at internationalorange.com. May not be used in spa on the same day of purchase, please allow 24 hours for your order to process. Gift Certificates and online orders are processed by hand, Monday - Friday. Orders placed Sunday - Thursday will be processed the following day. Orders placed Friday & Saturday will be processed the following Monday.

RETURN POLICY:

Products purchased from internationalorange.com, must be returned to the webshop at International Orange postmarked or returned within 30 days of purchase. We can only accept refunds and returns for unopened/unused/unworn items purchased from internationalorange.com. All Gift Certificates and Spa Specials are non-refundable. For detailed information on how International Orange handles your refund, please see our FAQs.