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IO SPA POLICIES TO KEEP US ALL SAFE

We appreciate our clients, staff and community and have initiated protocols for our spa and retail space. Please return to this page each time you plan to visit us for important updates and changes.

IO is kindly asking that clients pay for their services with cash or credit card and hold off on redeeming their gift certificates until we resume normal business hours and are offering our full menu of services. We are a small, local business and after being closed for over 6 months (and now only open partially) we are working hard to build back the business and secure our long term success for our staff and community. We are so very grateful for your support!

MODIFIED HOURS FOR IO MARIN

Monday 10-4pm 
Tuesday CLOSED*
Wednesday 1-7pm
Thursday 10-4pm
Friday 1-7pm
Saturday 10-4pm
Sunday 10-4pm

* Check back frequently for announcements and updates

FACIAL SERVICES

During this time, the following facial services are available. This is a modified version of our regular menu and limits treatment times to 60 minutes. Prices have not changed. Please check back often as this list will change as we are able to open up additional services.

• IO Signature Facial - 60 minutes $165
• IO In Fiore Facial - 60 minutes $195 Indoors Only
• IO Power Peel Facial - 60 minutes $190

FACIAL ENHANCEMENTS
An enhancement may be added to your facial service for an additional fee (one enhancement per facial). Please select at time of booking. You may choose between:

• Bright Eyes $25
• Décolleté Love $35

FACIAL ADD-ONS
• At this time, we will not be offering add-ons

WAXING:
• At this time, we will not be offering waxing or tweezing services

MASSAGE SERVICES

During this time, the following massage services are available. This is a modified version from our regular menu and limits time in treatments to 60 minutes. Prices have not changed. Please check back often as this list will change as we are able to offer additional services.

• IO Signature Massage: 60 minutes $150
• IO Deep Tissue Massage: 60 minutes $160
• IO Prenatal + Postnatal Massage: 60 minutes $160

MASSSAGE ENHANCEMENTS
An enhancement may be added to your massage service for an additional fee. Please select at time of booking. You may choose between:
• In Fiore Body Balm: $20
• IO CBD + Arnica Therapeutic Boost: $25

PROTOCOLS

We are following very strict and careful protocols to keep our clients and staff safe.

Masks Are Required
We require everyone in our space to wear a face covering. Our therapists will be wearing face shields and/or face masks, clean aprons and gloves where appropriate during your entire treatment.

 

Sanitization
We have allowed extra time and will be conducting a lengthy and detailed sanitization process for our treatment rooms between each client. Common areas will be sanitized regularly throughout the day and every night after the spa closes.

 

Together… But 6 Feet Apart
Physical distancing protocols enforced throughout the entire spa and retail space.

 

Hand Sanitizer
IO will be providing hand sanitizer throughout the space for your use.

 

HEPA Air Filters
IO has HEPA air filters as part of the central air systems as well as additional air purifiers in each treatment room. For added air circulation we are opening our treatment room doors and have added curtains for privacy.

 

Electronic Intake Forms
Prior to your visit to IO, you will complete a secure + online intake form from the comfort of your home. 

 

Wellness Checks
Wellness Checks for Staff and Clients upon entering space.

BOOK AN APPOINTMENT

Update: Thursday, September 16

Marin location is currently open for indoor and outdoor appointments. Our retail boutique is open.

Request an Appointment

PREPARING FOR YOUR APPOINTMENT

• Please complete our online intake form and COVID19 questionnaire and release forms. IO will text/email the intake link to you after finalizing your appointment.

• Please arrive 10 minutes before your appointment time to get checked in and changed before your appointment (we will only let clients in to the space at that time).

• Make sure you have your mask ready!

WHAT TO EXPECT UPON ARRIVAL

Things will look a little different, but we are doing everything we can to ensure the experience you have is still the calming and restorative wellness of IO.

• We will ask you to arrive 10 minutes before your appointment to check in and get changed.

• Before you enter the space, we will ask you a few health questions and check your temperature.

• You will be led directly by your therapist to your service area/room and will change in your respective room.

• Indoor service rooms will benefit from additional air circulation by leaving the doors open. A curtain will be added for privacy. 

• You will be required to wear a facial covering at all times unless asked specifically to remove for a treatment.

AVAILABLE FACILITIES

As we progress through the phases of opening, in conjunction with State and County guidance, certain amenities will not be available initially. 

• Showers, saunas and steam rooms will not be open to clients at this time.

• Restrooms will be available for spa clients only.

• Regretfully, we will be unable to provide our communal refreshments in the lounge area at this time.

• Outdoor appointments will remain available on a limited basis. Please inquire when booking.

• Social distancing and facial masks are required in all areas of the spa and retail areas.

• Clients will remain in designated areas except during time in the retail boutique.

CONTACT US

Still have a question? Please let us know.

IO MARIN (415) 563-5000 ext. 2